Troubleshooting simplified for businesses and MSPs
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Customer Support
Provide effective customer service via remote desktop software from anywhere. Get up to 60 FPS speed when connecting via desktop.
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IT Help Desks
Your IT Help Desk can resolve customer issues and speed up resolution time with instant assistance, using remote desktop support software.
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Computers and Mobiles
Remote into customers computers or iOS and Android devices from anywhere.
Why RemotePC® HelpDesk?
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Remote assistance
- With an email invite or session code, establish an ad-hoc remote session at request for quick fix.
- Get near 60 FPS speed during sessions via desktop; use in-session chat, access multiple monitors, receive files, lock computer, etc.,
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Security
- Industry standard TLS v1.2 and AES 256 bit encryption ensures secure remote sessions.
- Verify sign-ins via additional one-time code sent to email for two-factor authentication.
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Simple to use
- Technicians can log into their accounts from any device or web browser to provide remote support.
- Privacy-focused cross platform remote desktop support software.
Establish secure, web-based, on-demand connections, manage service requests and technicians all in one place
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On-demand Connections
Establish remote support sessions with customer's PCs, laptops, mobile devices, and servers.
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Share your Screen
For any demo or additional assistance, share your screen with the customers.
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Video Call
Use video call to interact with customers and provide effective resolution.
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Scheduled Sessions
Connect with customers at their convenience by scheduling the connection invitation.
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Mobile Support
Provide remote support on the go from your iOS or Android devices.
